Flushmate 503 Recall

apexinspects
May 17
2 min read

Product Recalled: Flushmate III Series 503 Pressure-assist Flushing Systems, installed inside toilet tanks.

Manufacture Dates Affected: October 14, 1997 through April 30, 2011. The affected units have a 16-character serial number, with the first six digits representing the date code in MMDDYY format, ranging from 101497 (October 14, 1997) to 043011 (April 30, 2011).

Hazard: The recalled Flushmate III 503 units can burst at or near the vessel weld seam, releasing stored pressure. This can cause the toilet tank lid to lift and shatter the tank, posing serious impact and laceration hazards, as well as property damage. There have been reports of injuries and significant property damage as a result of these failures.

Brands/Toilet Manufacturers Involved: These systems were sold individually and also installed in toilets by major brands, including:

American Standard
Crane
Ecotech
Eljer
Gerber
Kohler
Mancesa
Mansfield
Orion
St. Thomas
Universal Rundle
Vitra
Vitromex
Vortens
Western Pottery

What To Do If You Own a Flushmate 503

1. Identify Your Unit:

Lift the toilet tank lid and locate the Flushmate III unit.
Find the serial number on the label on top of the unit.
Check if your serial number falls within the affected date code range (101497 to 043011).

2. Stop Using the Product:

Immediately turn off the water supply to the unit.
Flush the toilet to release any internal pressure.

3. Request a Free Repair Kit:

Contact Flushmate to verify your serial number and request a free repair kit.
Call the Flushmate Recall Hotline at 800-303-5123, Monday through Friday, 9 a.m. to 5 p.m. ET.
You can also register your product and request the kit via the Flushmate website.

Why the Recall Was Issued

Flushmate expanded the recall after ongoing monitoring and scientific studies indicated that even a small number of incidents within the expanded date range could pose significant safety risks. The company has received hundreds of reports of the units bursting, with dozens of injuries and substantial property damage reported.

Summary Table: Flushmate 503 Recall Key Facts

Feature	Details
Product	Flushmate III Series 503 Pressure-assist Flushing System
Date Codes	101497 (Oct 14, 1997) – 043011 (Apr 30, 2011)
Hazard	Can burst, causing impact/laceration hazards and property damage
Brands Affected	American Standard, Kohler, Crane, Eljer, Gerber, Mansfield, and others
Remedy	Stop use, turn off water, request free repair kit from Flushmate
Contact	800-303-5123 (Flushmate Recall Hotline)

Additional Resources

For detailed instructions and to check your serial number, visit the Flushmate recall website or call the hotline.
Do not attempt to repair or continue using the recalled unit until you have received and installed the official repair kit.

If your Flushmate III 503 unit is included in the recall, prompt action is necessary to prevent injury or property damage.